GUEST CONCIERGE
SERVICES FOR
LUXURY, MULTI-DAY
EXPERIENCES.
Image by Jules Davies
Monteverdi, Tuscany 2022
On behalf of the discerning host and for the benefit of their invited guests, we provide a highly personalized approach to event production with a distinct focus upon guest communication and the "in between" experiences + amenities.
Be the host
with the most.
unanswered emails, waiting on transportation, bottlenecks, long lines, confusion, empty seats, missing information, impersonal greeting
CONCIERGE SERVICES
Video by Yeattes Productions
Malliouhana, Anguilla 2023
As a guest concierge service, we work in tandem with event planners + designers, travel agencies and hotel teams to provide an unmistakably superior guest experience for destination events + celebrations.
From aromatic cooling towels in the warm afternoon to the minutia of butler schedules + transportation, each detail of every experience we take on is unique to our clientele and their destination ––– all while our focus remains solely on the comfort and enhancement of the guest’s experience.
We genuinely enjoy these gestures of hospitality and it brings us immense pleasure to help our clients be truly great hosts.
PLANNING SERVICES
Image by Kamarin Ann for Buena Lane
San Francisco, California 2023
For the event host looking for a planning partner with a distinctive focus towards the logistics of hospitality + guest experience, we offer comprehensive planning services for your special event or corporate gathering.
With meticulous attention to the cadence of guest communication and a borderline obsession with spreadsheets, we carefully design + curate functional itineraries for luxury, multi-day events that feel in-person as incredible as they look in photographs.
Kind
Words
“There’s an immediate ease and sense of confidence when it comes to the team at TFE. They are well poised, well informed and strategically minded, while simultaneously being an enjoyable and calming presence amidst all the complexities that events can present.”
— Kaleb Willis, Founder + Head Designer at Kaleb Norman James Design
“Nothing can phase The Framework Events team. No matter the challenge, Sloane will rise to the occasion for both clients and vendor partners with a can-do attitude to accomplish the task at hand efficiently and effectively to a result that exceeds any and all expectations.”
— Gabrielle Hurwitz, Founder of Gabrielle Hurwitz Bridal Styling
“The first time I met Heidi + Sloane I was hooked; to their honest and genuine candor, intuition for trends and their knack for the little things that make hospitality truly magical. I have brought TFE to help execute the experience of celebrity events with high levels of detail, relying on their innate ability to nail each aspect with discretion. These are the coolest, most talented women in the game, hands down.”
— Joy Proctor, Founder + Head Designer at Joy Proctor Design